Safeguarding your information is our top priority and we have designed a multi-faceted system to ensure that all your sensitive information is safe and secure. This starts from the moment you open our casino and continues to when you withdraw your winnings. When you deposit in our safe cashier, your transaction is secured using the latest in SSL and PGP technology, so your deposit will be protected every step along the way.
All members of 3Win2U play in a guaranteed, protected, and fair gaming environment. Random Number Generators (RNGs) take the place of dealers, ensuring complete randomness in game results. All of our RNG results are reviewed monthly by internationally esteemed auditors, along with the percentage of monthly payouts to ensure that every game is fair.
Excellence in Customer Care
Available 24 hours a day, 7 days a week, our customer service department are there for you - to help answer your questions and resolve your issues as quickly, politely and efficiently as possible.
Fraud & Security
Players are only allowed one Account per player and we perform random security checks to maintain system integrity and fairness. If we find any players engaging in deceptive practices, we will close their accounts immediately. As per the terms of our licenses and the terms and conditions of our business, funds received through deception may be confiscated and/or retrieved.
Responsible gaming is our top priority at 3Win2U. We have many procedures in place to identify and eliminate the problem of compulsive gambling. These include: permitting players to define their own maximum deposit amount, preventing members from entering the casino upon request, cutting off the delivery of any promotional materials, and barring casino entry to anyone below the age of 21. In addition, 3Win2U invests much time and effort into training all its employees on how to deal with compulsive or underage gambling, including how to recognize compulsive gambling, and how to take appropriate actions. 3Win2U guarantees that customers always have assistance with any issues. To this end, our Support Team is available for help 24 hours a day, 7 days a week. Players can contact the Support Team by their preferred method – phone, email, or online chat.